Normally, we do not charge any shipping fee.
Deliveries to some remote areas outside of the USA, Canada, Australia, UK and Germany may be subject to shipping charges, we welcome you to consult our customer service staff at any time if you have any questions.
Thank you for your understanding!
- Shipping times are typically 7-10 business days . These shipping times are not inclusive of our processing time, which is typically 3-5 business days.
- Deliveries outside of the US, Canada, Australia, and United Kingdom may be subject to additional custom duties and service fees. Please note that we do not have any control over them and cannot advise as to what the cost will be. For more information, please contact your local customs office. We are sorry that not able to reimburse you for duties and taxes paid upon delivery.
- Unfortunately, we sometimes are unable to control delays in the shipping process for reasons such as weather, public holidays, etc. at both the shipping and receiving locations. But your tracking information will always be up to date!
All packages are shipped with tracked shipping. You will receive the tracking number at the email address provided during checkout, once your package ships. Please check your Junk folder if you have trouble finding the shipping confirmation.
Once your order is placed, we can no longer change/cancel/adjust your order. Please ensure your address is correct before placing your order. We are not responsible for lost packages due to incorrect/incomplete addresses. For re-delivery of any returned orders due to incorrect (or incomplete) addresses or uncollected packages, the customer is responsible for the additional shipping charges to deliver the package to the correct address.